Airline
JALways (JO)
JALways, now fully integrated into Japan Airlines (JAL), specialized in connecting passengers to premier resort destinations like Hawaii, Oceania, and Southeast Asia. Today, travelers continue to enjoy exceptional Japanese hospitality and world-class service on these routes under the main JAL brand.
Why travelers choose JALways
- •Award-winning Japanese hospitality and in-flight service
- •Expertise in premier resort destinations including Hawaii, Guam, and Oceania
- •Fully integrated into the expansive Japan Airlines (JAL) global network
- •Comprehensive earning and redemption benefits with the Oneworld alliance
Fare families
Economy Class
Award-winning comfort with industry-leading legroom, complimentary meals, and excellent service for an enjoyable resort getaway.
- •2 free checked bags (23kg each)
- •Complimentary hot meals and beverages
- •Standard seat selection
- •Personal in-flight entertainment screen
Premium Economy
Enhanced comfort featuring wider seats, dedicated check-in counters, and premium amenities for a more relaxing journey.
- •Spacious seats with generous recline and legroom
- •Priority check-in and boarding privileges
- •Premium lounge access (at select airports)
- •Enhanced dining and exclusive beverage options
Business Class
The ultimate luxury experience, featuring fully flat beds, exquisite dining, and comprehensive priority services for a restorative flight.
- •Fully flat bed seats with privacy dividers
- •Exclusive Sakura Lounge access
- •Gourmet multi-course dining (Japanese or Western)
- •Priority baggage handling upon arrival
- •3 free checked bags (32kg each)
Key policies
Baggage allowance
Economy and Premium Economy passengers enjoy two free checked bags (up to 23kg/50lbs each). Business Class passengers are allowed three free checked bags (up to 32kg/70lbs each). All passengers receive one carry-on bag and one personal item (up to 10kg combined).
Change policy
Ticket flexibility depends on the selected fare class. Fully flexible fares allow changes without penalty (though fare differences may apply), while standard and promotional fares typically incur a change fee. Changes must be completed before the original departure time.
Check-in
Online check-in opens 24 hours and closes 1 hour before scheduled departure. Airport check-in counters typically open 2.5 to 3 hours prior to departure and close 60 minutes before takeoff for international flights.
Colombo (CMB) network
JALways operating flights touching CMB
Sample operating pattern; confirm exact days and times during booking.
From Colombo (CMB)
CMB → DXB
Flight JO 203 • Daily
CMB → SIN
Flight JO 468 • Daily
CMB → LHR
Flight JO 503 • Mon / Wed / Fri
To Colombo (CMB)
DXB → CMB
Flight JO 204 • Daily
SIN → CMB
Flight JO 469 • Daily
LHR → CMB
Flight JO 504 • Tue / Thu / Sat